Customer Assurance Program
- Dream Machines of Austin will cover any labor cost for a period of 90 days on any mechanical failures if they arise within 90 days from date of contract. Wearable items are not covered.
- All work must be done at Dream Machines of Austin.
- All parts must be purchased thru Dream Machines of Austin for repair.
- Excluded manufactures as follows: Can-Am, BMW, Ducati, and any Aftermarket Trike kits. Any other makes that require dealer specific equipment for repair or motorcycles 11 years or older.
- Dream Machines of Austin will not reimburse for towing or offer towing service.
- This program is non-transferrable and no cash value is associated with this program.
- Engine
- Transmission
- Primary Drive
- Suspension
- Brake System
- Cooling System
- Electrical System
- Instruments and Gauges
The following components are NOT covered by this protection plan:
- Parts that have not had mechanical Breakdown
- Batteries, bulbs, tires, sparkplugs, anodes
- Brake pads or shoes, Brakedrums, cables, hoses, fuses
- Final drive chains or belts, final drive sprockets and pulleys
- Air filters, oil filters, fluids
- Clutch plates and related clutch components
- Audio components, shock absorbers
- Loose securing hardware
- Bent forks, Bent valves
- Stuck valves due to carbon build-up
- Cosmetic damage such as nicks, scratches, dent, paint
- Parts damaged due to dirty air filter or contaminated fuel
- Clutch weights, clutch rollers, clutch pins and bushings
- Parts damaged due to over-revving (running above red-line)
- Mirrors, Paint, Welding joints, Frame, Gas tan